What Services Are Available Through Teladoc?

What Is Telemedicine?
Telemedicine allows you to consult with healthcare providers remotely—via phone, video, or secure messaging—without needing to visit a clinic or hospital. Whether it’s a routine check-up, mental health support, or managing a chronic condition, telemedicine brings care to you, wherever you are.

Why It Matters
Telemedicine is more than just convenient—it’s effective. According to the American Hospital Association, both patients and clinicians report high satisfaction with virtual care, and studies show it’s safe and cost-effective. It’s especially valuable for:

• Busy schedules: No need to take time off work or arrange transportation.
• Behavioral health: Get support from the privacy of your home.
• Urgent but non-emergency needs: Avoid long waits at urgent care centers.

How It Works
You can use telemedicine for a wide range of services, including:

• General medical consultations
• Mental health therapy
• Prescription refills
• Follow-up visits
• Chronic disease management

All you need is a smartphone, tablet, or computer with internet access. Many services also offer audio-only options for those without video capabilities.

What’s Next?
We encourage you to explore the telemedicine options available through our health plan. If you are unsure how to get started or want to learn more about the Teladoc benefit under our medical plan with Aetna, click here  or go here.

Let’s continue to prioritize our health—smartly, safely, and conveniently.